SamanthaAI

Help · Support

Support

Tell us what happened and what outcome you need. Account-specific requests should use the authenticated Support area in SamanthaAI whenever possible.

Last updated July 26, 2026

Contact SamanthaAI

For account-specific help, open SamanthaAI and choose Me → Support. If you cannot open the app or sign in, email SamanthaAIWorld@proton.me. Never send passwords, Apple sign-in tokens, or full payment-card details.

What to include

  • A short description of the issue and what you expected.
  • The approximate time, app version, and screen involved.
  • Whether retrying, reconnecting, or signing in again changed the result.

Do not send passwords, Apple identity tokens, session cookies, private keys, full card details, or private conversation text that is not needed to investigate the issue.

Safety and emergencies

Use Support to report unsafe content or behavior inside SamanthaAI. SamanthaAI is not an emergency service and Support is not monitored as an emergency line. If someone may be in immediate danger, contact the appropriate local emergency service.

Privacy and account requests

Use authenticated in-app Support for access, correction, export, restriction, deletion, or account-access requests so ownership can be verified. Read the Privacy Policy for more detail.